Success Stories: Streamlining Mobility in Alignment with Organizational Transformation

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One of the world’s largest pharmaceutical companies, and a long-term BGRS client, sought BGRS’s guidance to transform their mobility service delivery framework as it adjusted its business model to changing company, industry, customer, and employee needs.

CLIENT PROFILE

Industry:

Pharmaceuticals/Life Sciences

HQ Region:

EMEA

Program Size:

500 mobile employees

Services Provided:

  • Talent Mobility Program Administration
  • Financial Services
    • Expense Management

CLIENT OBJECTIVES

The client, one of the world’s largest pharmaceutical companies, sought to transform its mobility program structure. In support of broader organizational transformation and changing employee needs, the transition involved significant culture change shifting from a heavily guided delivery to a more flexible, technology enabled, self-serve mobility experience.

  • Structured and phased transition from a heavily guided employee support that had been in place for many years to a blend of self-serve and guided service options designed to optimize costs

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