Success Stories: Innovative Technology Sets a New Standard for Global Household Goods Pricing

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An increasing expansion of locations and move types is impacting an already complex global household goods transportation environment. Mobility managers, who are balancing expectations for cost transparency and optimal employee experience, are looking for assurance that they are making the right choices for their companies and their mobile employees.

CLIENT PROFILE

Industry:

Financial Services

HQ Region:

EMEA

Program Size:

2,300 mobile employees

Services Provided:

  • Talent Mobility Program Administration
  • Financial Services
    • Cost Estimates
    • Expense Management
    • Cost Collection

CLIENT OBJECTIVES

Assessing and streamlining the performance of the household goods transportation services under their mobility program was one of the strategic program objectives for this global financial services organization, when looking for a new mobility services provider.

With a complex global mobile employee population requiring household goods transportation annually into and out of 58 countries, determining the approach that would deliver excellent customer experience, competitive costs, and reduced transit times was critical. The client had experienced increasing and unpredictable prices, and an extremely labor intensive and time-consuming process. They wanted a better solution and partnered with BGRS to:

  • Provide an independent, vetted, and managed household goods supplier network to drive greater transparency and flexibility in areas such as supplier selection, evaluation, service level and performance management, and cost.
  • Deliver a dependable digitized method for contract awards aligned to the best service partner, at the optimal price, with adequate resources and capabilities in key client locations.

The BGRS solution was developed to provide clients with full cost control, transparency, and assurance that they are getting the best price for their shipments.

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