Success Stories: Advanced Technology Solution for Financial Management and Billing Enhances Client Experience

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Shortly after joining BGRS as a new client, a global leader in consumer goods found that BGRS’s innovative technology approach to their complex billing and financial management brought a welcome enhancement to their overall client experience.

CLIENT PROFILE

Industry:

Consumer Goods & Services

HQ Region:

NORTH AMERICA

Program Size:

1400 mobile employees

Services Provided:

  • Talent Mobility Consulting
  • Full Service Domestic and International Financial Services

CLIENT OBJECTIVES

As the client transitioned to BGRS as their new RMC, this Fortune 500 organization made it clear that effective management of the billing and reporting function was a key element of a strong client experience. Within the company, mobility costs were highly scrutinized, and flawless and accurate management was critical. However, the organization had a complex, decentralized financial process. The previous service provider had handled this manually which was labor intensive and risk-prone in terms of controls.

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