Traci MorrisChief Executive Officer

A visionary in the global mobility industry, Traci has a proven track record of relocation management expertise in operations, finance, and technology. With more than 20 years of industry experience, leading visionary change on behalf of BGRS’s clients, relocation management companies, and the industry more broadly she brings a unique perspective to global mobility.

As Chief Executive Officer, Traci has successfully integrated legacy companies of BGRS into a leader in the mobility industry. She is driving significant growth and expanding BGRS’s global footprint, while building a new customer experience model to support the future of mobility.

Prior to joining BGRS in 2013, Traci worked as a CPA in the audit practice at PricewaterhouseCoopers for 7 years. She transitioned to the mobility industry in 1992, where she led various functions including finance and accounting, domestic, international and global operations, supply chain management, and successfully led a multi-year global technology design, development and implementation project resulting in transformative change.

Traci was awarded the Global Mobility Professional of the Year from The Forum for Expatriate Management (FEM). Additionally, the Profiles in Diversity Journal recognized Traci in the Women Worth Watching issue for her leadership knowledge, experience, and advice. Traci was also awarded the Jack Welch College of Business Leadership Award from Sacred Heart University for her professional excellence and dedication to humanitarian efforts.

Traci is a member of The Board of Directors and Treasurer for The Denan Project, a grass roots humanitarian project, beginning in Ethiopia, and now operating clinics and hospitals in Ethiopia, Peru, and Mongolia.

Traci holds a Bachelor of Science in Accounting from Sacred Heart University.

Bob OlmstedChief Operating Officer

Bob Olmsted is the Chief Operating Officer for BGRS.

He is responsible for leading all BGRS operations, which includes customer service and the related supporting functions.

During his 25-year career in the mobility industry, Bob has worked in corporate finance, client services, supply chain management, real estate and operational finance. As a precursor to his mobility industry career, Bob worked for PriceWaterhouse in public accounting. Bob joined BGRS in 2014 with vast experience in operation management, process management and design, leadership, financial focus, Six Sigma as well as customer and client services.

Bob earned his Bachelor of Science in Business Accounting from University of Colorado and graduated with his Master of Business Administration degree from the Stern School at New York University.

Kent WilliamsChief Financial Officer

Kent Williams is the Chief Financial Officer for BGRS.

Kent is responsible for all finance and accounting functions of the organization, including corporate accounting and reporting, internal controls, treasury, pricing, financial planning and analysis, taxation and procurement and facilities. He also supports the Global Financial Operations function, which provides financial services to clients and transferees to process home sales, vendor payments and client billing.

Prior to joining BGRS, Kent was Vice President of Financial Planning and Analysis with Maple Leaf Foods Inc., where he drove the financial planning and reporting strategies and directed forecasting for the company. Kent began his career at EY in accounting and audit services.

He holds a Bachelor of Commerce degree from University of Toronto and is certified as both Chartered Accountant (CA) and Certified Public Accountant (CPA).

Joe GenautisChief Information Officer

Joe Genautis is the Chief Information Officer for BGRS.

Joe is responsible for all information technology functions for the organization, including strategic leadership for technology development and operations, infrastructure, and compliance and security.

Prior to joining BGRS, Joe was Chief Information Officer with Torstar Corporation, where he drove the strategic direction of the company’s technology business platforms, service management and information technology compliance programs. Joe’s professional experience also includes leadership roles where he oversaw and led software development, project management and architecture.

Joe holds a Bachelor of Science in Quantitative Economics and Computer Science from the University of Toronto.

John ArcarioChief Commercial Officer

As Chief Commercial Officer, John is responsible for driving organic revenue growth, brand stewardship, communications, digital marketing, and sales enablement. He is charged with leading our Business Development, Marketing, Consulting and Client Strategic Partner teams. Previously at BGRS, John served as Chief Sales and Marketing Officer and SVP, Corporate Strategy.

John has extensive experience in Human Capital services. Prior to joining BGRS, John was Regional Vice President of Sales, Account Management and Consulting Services at ManpowerGroup’s Right Management division where he was responsible for the development and growth of the company’s talent and career management consulting businesses. After starting his career at Ernst & Young, John also held a variety of progressive roles in global mobility with the most recent as Executive Vice President of Sales, Marketing and Strategic Products.

John graduated from Queens College (City University of New York) with a Bachelor of Arts in Accounting and Economics and he completed post graduate work in Marketing at Sacred Heart University.

During his career in talent management and global mobility, he has been a guest speaker at Worldwide Employee Relocation Council, National Foreign Trade Council, SHRM, and Forum for Expatriate Management events. John is a recipient of Worldwide ERC’s Meritorious Service Award and served on the association’s Conference Planning and Government Affairs Committees. He holds the SCRP designation and is also a CPA.

Richard D. BallotGeneral Counsel

Rich Ballot is the General Counsel for BGRS.

Rich leads the BGRS legal team, which supports the company’s operations in North America, Asia and Europe, including sales and service, global supply chain, litigation and claims, title and mortgage joint ventures, transactional guidance, compliance programs, corporate governance matters, intellectual property, and the US and Canadian government accounts.

Rich has worked in the legal department with BGRS and its predecessors more than 10 years. Prior to joining BGRS, Rich was in-house counsel at Cendant Corporation, counsel at Day Pitney LLP, an associate at the former NYC law firm of Mudge Rose, and a law clerk in the New Jersey Superior Court. His practice focused on commercial litigation and franchise law. He earned his BA degree from Rutgers University, and graduated cum laude from Seton Hall University School of Law, where he was Managing Editor of the Seton Hall Law Review.

Mark A. AdkinsSenior Vice President, Supply Chain Management

Mark Adkins is Senior Vice President, Supply Chain Management for BGRS.

Mark oversees BGRS’s global supply chain function including purchasing, compliance, performance and value proposition, and process design and improvement. He also focuses on developing and strengthening strategic supplier relationships in alignment with BGRS’s broader organization goals.

Mark has more than 20 years’ experience managing complex global supply chains across the technology, cyber security and military sectors. Prior to joining BGRS, Mark’s global leadership experience had him responsible for direct and indirect procurement, new product introduction, forecast and demand planning, forward and reverse logistics, manufacturing, product quality, supplier management, last mile delivery and field service support.

Mark holds a Bachelor of Science in Information Systems from Appalachian State University. He is also a Six Sigma green belt.

Nancy BrickwoodSenior Vice President, Global Human Resources

Nancy Brickwood is the Senior Vice President, Global Human Resources for BGRS.

Nancy oversees the global Human Resources and Learning and Development functions operating from 7 geographies.

Her focus is to enhance organizational performance by leading a global team of professionals responsible for the design, implementation and ongoing support of a wide range of programs across the functional areas of talent acquisition, talent development, talent management, compensation, health and wellness, data and analytics, policies and practices and global payroll.

Nancy brings more than 20 years of human resources experience to BGRS and has held several roles within BGRS’s group of companies.  Nancy has served as the HR integration lead during the onboarding of two acquisitions by BGRS Global Relocations.

She holds a Bachelor of Arts degree from Wilfrid Laurier University, a Human Resources diploma from the University of Toronto and her Certified Human Resources Executive (CHRE) designation.

Tara NielsenSenior Vice President of Global Operational Support

Tara Nielsen is the Senior Vice President of Global Operational Support for BGRS.

Tara is responsible for the overall productivity and effectiveness of BGRS’s global operations.

Since joining BGRS in 1999, Tara has held several positions within the company. Her responsibilities have ranged from supply chain management and implementation to overseeing client service delivery teams in the Brazil, Detroit and Houston offices. In her most recent role with BGRS, Tara was the Senior Vice President of Global Client Services, Americas.

Tara holds a Bachelor of Arts degree in Politics from Salve Regina University, a Master’s in Public Administration from George Washington University, and a Graduate Certificate in International Business from Boston University-Brussels. She has earned the Worldwide ERC® Global Mobility Specialist and Talent Mobility designations.

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