Ensuring a Superior Employee Experience

Establishing – and delivering on – employee expectations are the cornerstone of a successful mobility program and realizing your organization’s talent management goals.

A quality, seamless employee relocation or assignment can have a direct effect on the employee’s engagement, performance and retention. When employees arrive at their destination with ease and a solid plan for assimilation, they can more effectively deliver on their new professional responsibilities.

Striking a balance between an organization’s business objectives and the unique needs of each relocating employee can present several challenges. Programs need to be structured in cost-effective and scalable way while recognizing that no two employees are alike. From designing policies and establishing provisions, effective candidate selection and assignment objective setting, to ensuring return on investment, the most effective and successful deployment results from an end-to-end focus on the intersection of organizational objectives and employee needs. The pressure has never been greater for mobility leaders to achieve more while spending less. The implications of the move on the employee and their family are vast, and the responsibility of the mobility leader never greater.

Important dimensions of mobility leaders’ increasingly large task include:

• Aligning with their organization’s global talent deployment strategy so that they can provide cohesive and clear direction, forecast, and ensure alignment of the mobility policies with other departments’ talent and recruiting objectives
• Understanding the unique dynamics for each relocation while creating a consistent, cost effective and compliant framework that is scalable for the organization overall
• Setting clear expectations with the employee and their business unit manager to ensure understanding of the process, variables including logistics, cultural changes and implications for the employee and the accompanying family members
• A macro view about the candidate selection process and key attributes to ensure success, the importance of continuous development, an ongoing focus on cultural assimilation and ultimately, repatriation support when the assignment concludes

The investment in a relocating employee is significant. A seamless partnership between the mobility function, various internal stakeholders and a seasoned and integrated team of external subject matter experts is the first step toward ensuring a superior experience. We offer a comprehensive suite of customized services designed to facilitate the entire mobility lifecycle and meet the evolving needs of today’s global workforce. We function as an extension of our clients’ teams, taking the time to understand fully and develop tailored, technology-enabled solutions for their organization’s specific needs.